Contact The ROI Companies

Baltimore Area
1920 Greenspring Dr.
Suite 200
Timonium, MD 21093 

Boston Area
85 Prescott Street
Suite 402
Worcester, MA 01605

Cleveland Area
25001 Emery Road
Suite 250
Warrensville Heights, OH 44128

Philadelphia Area
330 South Warminster Road
Station Park, Suite 345
Hatboro, PA 19040

AR System Conversions

ROI is uniquely experienced and recognized by consultants and system vendors as a distinguished system conversion service provider with hospitals from California to Pennsylvania.


System conversion is a very specific time when facilities typically realize significant decreases in cash if they attempt to handle it alone or if they choose a vendor that is not prepared to manage the abundance of outsourced strategic initiatives. Facilities must also understand that internal staff will now have tasks associated with new system training and implementation, which may lead to reduced production and overall performance.


ROI utilizes client score cards, financial planning, and use of our dashboard to ensure that the client’s leadership is empowered with knowledge and readiness during the stressful conversion process and throughout the phased placement of accounts from the client’s legacy system.


What separates ROI from other vendors is that we understand and specialize in targeted metrics aimed at resolving the client’s legacy system with maximized cash collections and timely account resolution during a system conversion. Performance metrics we track include:

  • Cash collections
  • Percentage of Accounts Older >365
  • Account Resolution
  • Credit Balances

ROI looks to reduce the client’s bad debt expense on the legacy A/R, providing solid knowledge transfer that can be used to resolve new A/R more quickly and more effectively while increasing cash collections and identifying denials and process improvements to prevent them from occurring in the future.

 Contact ROI for More Information