Why ROI - Overview

ROI, through its predecessor company, Medical Bureau of Economics, was established in 1959. Since that time, quality work, product development and strategic acquisitions have positioned the company as an industry-leading provider of Healthcare Revenue Cycle Management Services. Results have been based on exceeding client expectations, specifically improving overall self pay and insurance collections for our clients while balancing the continuous quality improvement of patient relations for the entire healthcare provider network or organization.

ROI managers strongly believe that they have recruited and developed the necessary healthcare resources and skills to meet your expectations. The company is proud to provide your organization a dependable, qualified staff, an effective organizational structure, a proprietary patient accounting system with various navigational-friendly features and similar project experience to make a significant contribution as you decide to improve the efficiency of your Revenue Management Services collection processes.

	ROI’s scope of Patient Financial services focuses on Patient Access Management, Charge Master Reviews and consulting, Medical Record Coding and Bill Audits, Medicaid Eligibility Healthcare Insurance Billing and follow up, Bad Debt Collections, and Legal Collection Services.
	Management and staff have experienced successful careers operating within the Healthcare Provider industry. The team is made up of former Patient Account Managers, Admitting Directors and Registration Management and staff, as well as billing and follow-up personnel from hospitals, physician offices and insurance carriers.
	The proprietary billing, follow up and collection system exclusively utilized by ROI has been continuously improved and upgraded to meet the ever-changing requirements of ROI’s customers and today’s healthcare marketplace. Operating from a large IBM AS/400, ROI’s patient accounting system is capable of facilitating all activities specific to working active healthcare receivables, including effectively tracking payer related data and daily financial transactions and using the standard national and state specific forms.
	ROI is recognized as an industry leader providing Active Receivable solutions delivering to all financial classes. This past year, over $775 million in healthcare receivables have been processed by ROI, with about two-thirds representing active receivables placements with over 80% net recoveries after contractual adjustments.